When you register at George Brown College, you are provided with a student ID number to which all of your academic records are attached. Using that student ID number, you are able to manage the password that allows you to access your student account. Your student ID number and password also allow you to access a number of other systems at the college, including the computers in the Library Learning Commons and Blackboard (the online course management system).
Your student ID number and password are your personal identifiers at the college. They allow you to update confidential information about yourself (such as your address or other contact information) and to see your grades, so keep them confidential so that only you can access this information.
Where you find your student ID number and password depends on whether you are a new George Brown College student or an existing George Brown College student:
- You are considered a new student if you have never registered at George Brown College previously. As a result, a student ID number and password will be emailed to you after registration. As soon as you receive your password, visit the GBC Identity Management Service website to change it to something that you will be able to remember. Visit the GBC Assist web page for instructions on changing your password.
- You are considered an existing student if you have registered at George Brown College at any time previously, even if it has been a long time since you last registered. You will already have a student ID number and password assigned to you, and nothing will be mailed to you. If you have forgotten or misplaced your password, you can go to the GBC Identity Management Service website to have it reset. To do this, you will need to correctly answer three of the five questions you originally answered when you first changed your password.
On-site assistance with the GBC Identity Management Service website is available at your campus Library Learning Commons. You must bring a piece of government-issued photo identification (for example, a driver’s licence) and your registration confirmation. (If you register in person, you receive a registration confirmation from college staff at the time of registration. If you register online, you can see and print a registration confirmation screen and will also be sent a registration confirmation to the email address you provided.) If you are not able to access the GBC Identity Management Service website, call the George Brown College Contact Centre at 416-415-2000 (or Helpdesk at 416-415-5000, ext. 4357) and ask to have your password reset. For security purposes, you will be asked a series of questions to confirm your identity.