Refunds

You will receive a full refund if your course has been cancelled. If you prefer, you may transfer and apply your fees to another course registration. There is no administrative fee to transfer from a cancelled course to an active course. If the college cancels your course and you had registered online, the refund will be made to your credit card. If the college cancels your course and you had registered in person, the refund will be made by e-transfer.

In order to receive a full refund less an administrative fee for a one-day course or a course of 12 hours or fewer or a course that ends after fewer than 10 business days (including the first scheduled day of class), you must officially withdraw at least 10 business days before the start of the course. A refund will not be given for these types of courses otherwise.

In order to receive a full refund less an administrative fee for a typical Continuing Education course, you must officially withdraw before the day of the first scheduled class. You can receive a full refund less 50% of the materials fee (if refundable) and the administrative fee if you officially withdraw within 10 business days (including the first scheduled day of class) after the course start date. You will not receive a refund if you officially withdraw later than 10 business days (including the first scheduled day of class) after the course start date. If you choose to officially withdraw, your refund will be made by e-transfer, regardless of your method of payment.

If your refund will be made by cheque, ensure that your online student account contains your current address, and allow four weeks for processing and mail delivery of the refund cheque. If you ask to have a duplicate cheque printed, you will be charged an administrative fee.

Some course fees include a non-refundable materials fee. In those cases, this would be noted next to the fee on the course's web page.

Refunds for Technical Training certificate program modules: In order to receive a full refund less the course materials fee and an administrative fee for a module in any of our Technical Training programs, you must officially withdraw no later than 10 business days after you receive the course materials. You will not receive a refund if you officially withdraw later than 10 business days after you receive the course materials.