Refunds

Refund details depend on the circumstances surrounding the course. For more information, review the table provided on this page.

If your course has been cancelled, you will receive a full refund. If you prefer, you may transfer and apply your course fees to another course registration. There is no administrative fee to transfer from a cancelled course to an active course.

Course Type Timeframe Refund Eligibility
My course is a short Continuing Education course. (A short course is one that is no more than 12 hours or that ends after fewer than 10 business days, including the first scheduled day of class.) Up to 10 business days before the start of the course You are eligible for a refund if you officially withdraw. If the materials fee is refundable, you are eligible to receive the course fee minus our current withdrawal fee. If the materials fee is non-refundable, you are eligible to receive the course fee minus 100% of the materials fee and our current withdrawal fee. (Non-refundable materials are noted next to the fee on the course's web page.)
Later than 10 business days before the start of the course You are not eligible for a refund.
My course is a standard Continuing Education course. (A standard course is one that does not qualify as a short course as previously described.) Before the day of the first scheduled class You are eligible for a refund if you officially withdraw. If the materials fee is refundable, you are eligible to receive the course fee minus our current withdrawal fee. If the materials fee is non-refundable, you are eligible to receive the course fee minus 100% of the materials fee and our current withdrawal fee. (Non-refundable materials are noted next to the fee on the course's web page.)
Up to 10 business days after the course start date (including the first scheduled day of class) You are eligible for a refund if you officially withdraw. If the materials fee is refundable, you are eligible to receive the course fee minus 50% of the materials fee and our current withdrawal fee. If the materials fee is non-refundable, you are eligible to receive the course fee minus 100% of the materials fee and our current withdrawal fee. (Non-refundable materials are noted next to the fee on the course's web page.)
Later than 10 business days after the course start date You are not eligible for a refund.
My course is a module in a Technical Training certificate program. Up to 10 business days after you receive the course materials You are eligible for a refund if you officially withdraw. You are eligible to receive the course fee minus 100% of the materials fee and our current withdrawal fee.
Later than 10 business days after you receive the course materials You are not eligible for a refund.

Â