General FAQ

This section is intended to answer your frequently asked questions (FAQ) about Continuing Education at George Brown College. Looking for information about our courses or programs? Visit our Courses FAQ or Programs FAQ. Looking for information about distance learning? Visit our Distance Learning FAQ.

Can’t find what you need here or want additional help? Visit the Continuing Education Contacts web page for department contact information.

What do I do if I can’t find my student ID number or password?

If you can’t find your student ID number or password, call the Contact Centre at 416-415-2000 or 1-800-265-2002 for assistance. Visit the Student ID Number web page or Passwords web page for more details.

Where are the George Brown College campuses?

Learn more about George Brown College campus locations by choosing Contact Us from the main navigation bar on any Continuing Education web page and then choosing Campus Maps and Locations.

How do I contact someone at George Brown College?

If you have questions about a specific course or certificate, use the contact information that appears on the course or certificate page to contact the responsible department. If you have general questions or don’t know who to reach out to, visit the Continuing Education Contacts web page for department contact information.

Where can I find information on George Brown College’s policies?

Continuing Education policy information can be found by selecting Policies from the main navigation bar on any Continuing Education web page. However, registered students are responsible for reviewing the complete George Brown College Academic Policies, Guidelines and Codes of Conduct. You can access this information on the College Policies web page or at a campus Library Learning Commons (LLC).

How do I find out if my class is running during bad weather?

A notice will be posted on the Continuing Education home page if classes are not running. Visit the College Closures web page for more details and ways to stay informed about class cancellations.

What services are available to me as a Continuing Education student?

Continuing Education students have access to many campus services, including our fitness and recreation, the Library Learning Commons (LLC) and the Tutoring and Learning Centre. Visit the Student Resources web page for more details.

Who do I contact if I find a link that doesn’t work or if I want to give feedback on the website design?

Send your feedback to coned@georgebrown.ca, and we will try to make future visits to the website even better.

How do I select a class for registration?

Once you've found the course you want on the website, determine which class section you want. Each class section is displayed within its own box and shows its course registration number (CRN); the date(s), day(s) and time that the class will be running; the building in which the class will be held; the room in which class will be held (once assigned); the total hours of the class; and the total fee. The name of the teacher and additional notes may also be provided. Select those items that have a hyperlink for more details.

The availability of spaces for the class section is shown in the button in the bottom right corner.

"Register Now" means there is at least one spot available.
"Join Wait List" means there are no spots available but there is space on the wait list. If there are enough people on the wait list, the department may open a new class section.
"CRN is Closed" means the registration period for a class section has passed.
"CRN is Full" means the section is full and there is no wait list available.

How do I register online?

The online registration process has five steps:

Step 1: Find the course(s) you want on the website. Choose the class section course reference number (CRN) with the schedule you want by selecting the "Register Now" button. (If the class section is full, a wait list may be available.) Confirm that the Course Selection(s) information is correct. If you do not wish to make any changes, confirm that you understand and accept the policy information and proceed to the next step.
Step 2: Provide the personal information requested (making sure to use your full legal name). It is important that you provide your home and business telephone numbers and an email address to facilitate our contact with you and to ensure you receive the email with your registration confirmation.
Step 3: Confirm your information, and submit your registration.
Step 4: Enter your payment information.
Step 5: View the confirmation screen, and print it for your records.

Visit the Registering for Your Class web page for more details.

How can I pay for courses online?

You can pay for courses online using a credit card (American Express, Discover, MasterCard or Visa) or Visa Debit Card. For more information about registration, visit the Registration Information web page.

How do I find a course?

You can find a course in the following ways:

Select the Courses and Programs web page from the main navigation bar on any Continuing Education web page and then browse by Area of Interest.
Browse through the Areas of Interest listed on the Continuing Education home page.
Use the Search for Courses function.
Use the Search for Programs function.
Use the Search Entire Site function or though the Search Entire Site field in the header on any Continuing Education web page or the Search menu button on mobile devices.