General FAQ

You can find a course in the following ways:

• Select the Courses and Programs web page from the main navigation bar on any Continuing Education web page and then browse by Area of Interest.
• Browse through the Areas of Interest listed on the Continuing Education home page.
• Use the Complete List of Courses search and filters.
• Use the Complete List of Programs search and filters.
• Use the Search Entire Site function or though the Search Entire Site field in the header on any Continuing Education web page or the Search menu button on mobile devices.

Once you've found the course you want on the website, determine which class section you want. Each class section is displayed within its own box and shows its course registration number (CRN); the date(s), day(s) and time that the class will be running; the building in which the class will be held; the room in which class will be held (once assigned); the total hours of the class; and the total fee. The name of the teacher and additional notes may also be provided. Select those items that have a hyperlink for more details.

The availability of spaces for the class section is shown in the button in the bottom right corner.

• "Register Now" means there is at least one spot available.
• "Join Wait List" means there are no spots available but there is space on the wait list. If there are enough people on the wait list, the department may open a new class section.
• "CRN is Closed" means the registration period for a class section has passed.
• "CRN is Full" means the section is full and there is no wait list available.

The online registration process has five steps:

• Step 1: Find the course(s) you want on the website. Choose the class section course reference number (CRN) with the schedule you want by selecting the "Register Now" button. (If the class section is full, a wait list may be available.) Confirm that the Course Selection(s) information is correct. If you do not wish to make any changes, confirm that you understand and accept the policy information and proceed to the next step.
• Step 2: Provide the personal information requested (making sure to use your full legal name). It is important that you provide your home and business telephone numbers and an email address to facilitate our contact with you and to ensure you receive the email with your registration confirmation.
• Step 3: Confirm your information, and submit your registration.
• Step 4: Enter your payment information.
• Step 5: View the confirmation screen, and print it for your records.

Visit the Registering for Your Class web page for more details.

You can pay for courses online using a credit card (American Express, Discover, MasterCard or Visa) or Visa Debit Card. For more information about registration, visit the Registration Information web page.

If you can’t find your student ID number or password, call the Contact Centre at 416-415-2000 or 1-800-265-2002 for assistance. Visit the Student ID Number web page or Passwords web page for more details.

Learn more about George Brown Polytechnic campus locations by choosing Contact Us from the main navigation bar on any Continuing Education web page and then choosing Campus Maps and Locations.

If you have questions about a specific course or certificate, use the contact information that appears on the course or certificate page to contact the responsible department. If you have general questions or don’t know who to reach out to, visit the Continuing Education Contacts web page for department contact information.

Continuing Education policy information can be found by selecting Policies from the main navigation bar on any Continuing Education web page. However, registered students are responsible for reviewing the complete George Brown Polytechnic Academic Policies, Guidelines and Codes of Conduct. You can access this information on the institution-wide Policies web page or at a campus Library Learning Commons (LLC).

A notice will be posted on the Continuing Education home page if classes are not running. Visit the Closures and Holidays web page for more details and ways to stay informed about class cancellations.

Continuing Education students have access to many campus services, including our fitness and recreation, the Library Learning Commons (LLC) and the Tutoring and Learning Centre. Visit the Student Resources web page for more details.

Distance learning refers to teaching and learning that takes place without the traditional campus classroom experience. Many people choose to study in the comfort of their own homes, but distance learning gives you the flexibility to learn wherever it is most convenient for you.

If you have concerns about a specific course or program, use the contact information that appears on the course or program page to contact the responsible department. If you have other types of concerns or complaints, visit the Feedback web page for more the most common ways to provide feedback.