Remarkable Restaurant Service HOST 1147
Online
Our Remarkable Restaurant Service course teaches you the basic principles involved in delivering excellent customer service. Get the skills you need to exceed guests' expectations, upsell to customers, handle difficult patrons, identify customer needs, sell yourself, and show enthusiasm in service. Through team-based learning, examine quality-assurance methods for assessing the effectiveness of a service environment and develop an understanding of the importance of service recovery. Analyze the various sectors within the foodservice industry, and study contemporary service practices that complement and enhance modern menus and restaurant concepts. Learn to critically evaluate the dining experience from a guest's perspective.
Additional Information
Disclaimer: Continuing Education courses do not have a reading (intersession) week.
Full Time Equivalent
HOST 1033
HOST 1174
Hours and Fees
Hours
42
Fee
$310
Course Sections
There are no classes currently scheduled for this course; however, check back soon to see if we have developed additional schedules.
If you would like to receive an email update for the 2024–25 academic year, complete our notification sign-up form. You will also receive reminders when each academic term starts, beginning with Spring 2024.
If you would like to receive an email update for the 2024–25 academic year, complete our notification sign-up form. You will also receive reminders when each academic term starts, beginning with Spring 2024.
- Contact Information
- Contact:
- Centre for Hospitality and Culinary Arts
- Email:
- cehospitality@georgebrown.ca
- Phone:
- Office Location(s):
Read about our textbooks policy, and remember that the Continuing Education attendance policy and closure dates differ from those for full-time college programs.