A cornerstone of an organization's success is the effective leadership of its employees. Our Leadership Communication and Group Dynamics course provides you with an understanding of the various concepts and styles of leadership, the differences between leading and managing, and the leadership skills necessary for success in hospitality. Learn and practice skills in effective communication, conflict resolution, negotiation, problem solving, networking and leading through economic uncertainty. Take the opportunity to assess your current leadership style, skills and behaviours and to develop an action plan for your future leadership goals. This hospitality course also explores global leadership issues and challenges within the hospitality industry.
Disclaimer: Continuing Education courses do not have a reading (intersession) week.
Full Time Equivalent
Hours and Fees
- Contact Information
- Centre for Hospitality and Culinary Arts