Our Essential Skills for Student Service course explores the competencies and essential skills student service professionals use to support post-secondary students. Explore service standards, active listening, student assessment, giving/receiving feedback, effective verbal and written communication, and advising and referral skills.
You must have completed our TETR 9072 Student Advising Process (Online) course. (An approved equivalent is also acceptable.)
Hours and Fees
In addition to the self-directed work, you will be expected to meet in small groups to complete group activities and discuss course materials.
- Contact Information
- Community and Health Services Department
- St. James Campus, 193 King St. E., Building G (SJG), third floor