Quality System Planning and Leadership QC 9017
New
Online
Our Quality System Planning and Leadership course explores the strategic role of planning within quality management systems and its impact on overall organizational performance. Learn the foundational elements required to establish a functional quality strategy, including organizational design, leadership, and management functions. Through a historical and conceptual overview, trace the evolution of quality practices – from artisan-controlled processes to modern quality systems – highlighting the shift from "Big Q" (strategic quality) to "Little q" (operational quality).
Prerequisites
You must have completed our QC 9016 Fundamentals of Quality Assurance course.
Additional Information
Course Essentials:
You will be required to have a copy of the ASQ Certified Manager of Quality/Organizational Excellence Handbook, Fifth Edition, which can be purchased on the ASQ website. The same book will be used for the entire Quality Assurance Program.
Hours and Fees
Hours
36
Fee
$279.70
Course Sections
CRN:
W59794
Delivery Method:
Self-directed Online
Date(s):
–
Time:
—
Location(s):
Hours:
36
Fee:
$279.70
CRN Delivery Method Note:
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
Last Day to Register:
02 Jan 2026
CRN:
W59795
Delivery Method:
Self-directed Online
Date(s):
–
Time:
—
Location(s):
Hours:
36
Fee:
$279.70
CRN Delivery Method Note:
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
Last Day to Register:
27 Feb 2026
CRN:
S87503
Delivery Method:
Self-directed Online
Date(s):
–
Time:
—
Location(s):
Hours:
36
Fee:
$279.70
CRN Delivery Method Note:
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
Last Day to Register:
01 May 2026
CRN:
S87504
Delivery Method:
Self-directed Online
Date(s):
–
Time:
—
Location(s):
Hours:
36
Fee:
$279.70
CRN Delivery Method Note:
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
Last Day to Register:
03 Jul 2026
- Contact Information
- Contact:
- Technology Department
- Email:
- cetechnology@georgebrown.ca
- Phone:
- Office Location(s):
Read about our textbooks policy, and remember that the Continuing Education attendance policy and closure dates differ from those for full-time college programs.