Operational Management QC 9018
New
Online
Our Operational Management course provides you with the practical knowledge and tools that are essential for the daily operation and continuous improvement of quality functions within organizations while emphasizing real-world applications. Explore how operational practices impact product and process quality, productivity, and overall organizational performance, and get insight into quality control techniques, data-driven decision-making, and strategies to reduce waste and optimize efficiency. Learn about a range topics – from foundational quality functions to advanced improvement methodologies – that provide you with a well-rounded understanding of operational excellence.
Prerequisites
You must have completed our QC 9016 Fundamentals of Quality Assurance course.
Additional Information
Course Essentials:
You will be required to have a copy of the ASQ Certified Manager of Quality/Organizational Excellence Handbook, Fifth Edition, which can be purchased on the ASQ website. The same book will be used for the entire Quality Assurance Program.
Hours and Fees
Hours
36
Fee
$279.70
Course Sections
CRN:
W59796
Delivery Method:
Self-directed Online
Date(s):
–
Time:
—
Location(s):
Hours:
36
Fee:
$279.70
CRN Delivery Method Note:
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
Last Day to Register:
02 Jan 2026
CRN:
W59797
Delivery Method:
Self-directed Online
Date(s):
–
Time:
—
Location(s):
Hours:
36
Fee:
$279.70
CRN Delivery Method Note:
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
Last Day to Register:
27 Feb 2026
CRN:
S87505
Delivery Method:
Self-directed Online
Date(s):
–
Time:
—
Location(s):
Hours:
36
Fee:
$279.70
CRN Delivery Method Note:
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
Last Day to Register:
01 May 2026
CRN:
S87506
Delivery Method:
Self-directed Online
Date(s):
–
Time:
—
Location(s):
Hours:
36
Fee:
$279.70
CRN Delivery Method Note:
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
Last Day to Register:
03 Jul 2026
- Contact Information
- Contact:
- Technology Department
- Email:
- cetechnology@georgebrown.ca
- Phone:
- Office Location(s):
Read about our textbooks policy, and remember that the Continuing Education attendance policy and closure dates differ from those for full-time college programs.