Strategies for Fostering Client Loyalty BUS 9136
Online
OntarioLearn
OntarioLearn description: Students explore insights and ideas in order to create lasting and genuine customer relationships that withstand the competitive overtures of other companies. They explore the process of developing and sustaining client relationships, building emotional connections and creating remarkable experiences. Students learn the art of mitigating non-conventional and challenging relationships by working in team environments and researching techniques of managing conflict.
Additional Information
Course Delivery Method:
This is an OntarioLearn online course delivered via the OntarioLearn Portal. Teacher support will be available via email, and technical support will be available via phone.
Hours and Fees
Hours
42
Fee
$425.55
Course Sections
CRN:
S87548
Delivery Method:
Self-directed Online
Date(s):
–
Time:
—
Location(s):
Hours:
42
Fee:
$425.55
CRN Delivery Method Note:
Self-directed online classes use a learning management system (LMS) and offer teacher email support. A welcome letter with details about the LMS will be emailed to you.
Last Day to Register:
12 May 2026
- Contact Information
- Contact:
- OntarioLearn Department
- Phone:
- Office Location(s):
-
- St. James Campus, 193 King St. E., Building G (SJG), third floor
Read about our textbooks policy, and remember that the Continuing Education attendance policy and closure dates differ from those for full-time college programs.