Strategies for Fostering Client Loyalty BUS 9136
Online
OntarioLearn
OntarioLearn description: Students explore insights and ideas in order to create lasting and genuine customer relationships that withstand the competitive overtures of other companies. They explore the process of developing and sustaining client relationships, building emotional connections and creating remarkable experiences. Students learn the art of mitigating non-conventional and challenging relationships by working in team environments and researching techniques of managing conflict.
Additional Information
Course Delivery Method:
This is an OntarioLearn online course delivered via the OntarioLearn Portal. Teacher support will be available via email, and technical support will be available via phone.
Hours and Fees
Hours
42
Fee
$425.55
Course Sections
There are no classes currently scheduled for this course; however, check back often to see if we have posted additional schedules for the current term. Classes for our 2026–27 academic year will launch on July 7.
If you would like to receive an email update for the future 2026–27 academic year, complete our notification sign-up form. You will also receive reminders when each academic term starts, beginning with Fall 2026.
If you would like to receive an email update for the future 2026–27 academic year, complete our notification sign-up form. You will also receive reminders when each academic term starts, beginning with Fall 2026.
- Contact Information
- Contact:
- OntarioLearn Department
- Phone:
- Office Location(s):
-
- St. James Campus, 193 King St. E., Building G (SJG), third floor
Read about our textbooks policy, and remember that the Continuing Education attendance policy and closure dates differ from those for full-time college programs.