Our Smart Serve course provides the Smart Serve Training Program approved by the Alcohol and Gaming Commission of Ontario (AGCO). You are required by law to complete the AGCO-approved training if you are someone "who is involved in the sale, service or sampling of liquor, or who takes orders for liquor from customers" as explained on the AGCO website. This alcohol education course covers civil liability, the impact of various alcohol-based drinks, signs of intoxication, and techniques for identifying and managing a patron who is approaching intoxication.
If you pass this course, your certification card will be mailed to the address you provide when you register.
Course Delivery Method:
This is an online course with continuous intake registration. That means this course does not have traditional start/end dates. You can register at any time throughout the year (24 hours a day, 7 days a week), and you will have until the end date of the section (CRN) in which you are registered to complete the course. Make sure to register in the section (CRN) with the Date(s) range that includes the date on which you plan to start the course (keeping in mind that you will receive your course details approximately a week after you register). Also refer to the basic technology requirements for online courses, but note you will be required to have a webcam and speakers.