Front Office Operations HOST 1095

Online Option

Front office and guest services are the focal points of a hotel’s guest experience. Our Front Office Operations course explores the complexities of managing a front office department from financial, procedural and technological perspectives. Use industry software to further understand how to respond to hotel guest needs. Learn to enhance customer experience by providing seamless service delivery.


Course Delivery Method:

This is normally an in-class course but will be offered temporarily online via Blackboard Learn while college buildings are closed.

Full Time Equivalent

HOSF 1095

Hours and Fees





Course Sections

Contact Information


Centre for Hospitality and Culinary Arts

Some courses require you to purchase a textbook. The cost of the textbook is not included in the course fee unless otherwise indicated. If there is a textbook assigned for this course, it will be listed on the bookstore website.