Essential Skills for Student Service TETR 9088


Our Essential Skills for Student Service course explores the competencies and essential skills student service professionals use to support post-secondary students. Explore service standards, active listening, student assessment, giving/receiving feedback, effective verbal and written communication, and advising and referral skills.


Course Delivery Method:

This is a self-directed online course delivered via Blackboard Learn. In addition to the self-directed work, you will be expected to meet in small groups to complete group activities and discuss course materials.


You must have completed our TETR 9072 Student Advising Process (Distance Learning) course. (An approved equivalent is also acceptable.)

Hours and Fees





Course Sections

Contact Information


Liberal Studies Department

Some courses require you to purchase a textbook. The cost of the textbook is not included in the course fee unless otherwise indicated. If there is a textbook assigned for this course, it will be listed on the bookstore website.