Total Quality Management QC 9013 Online OntarioLearn Email to a Friend OntarioLearn description: This course will focus on the philosophy and the guiding principles that represent the foundation of a continuously improving organization. In addition, students will study the quantitative methods and human resources to improve all the processes within an organization and exceed customer needs. Note(s) This is an online course delivered via OntarioLearn. Please ensure you are familiar with the basic technology requirements for OntarioLearn online courses. Teacher support (via email) and technical support (via phone) will be available for this course. Prerequisite(s) You must have completed QC 9011 Fundamentals of Quality Assurance or an approved equivalent. Contact Information 416-415-5000, ext. 6543 email@example.com Course Section(s) Available Class dates and registration for the upcoming year (September 2017 to August 2018) will be available on this website in early July 2017. Please visit this page again at that time. Some courses require you to purchase a textbook. The cost of the textbook is not included in the course fee unless otherwise indicated. If there is a textbook assigned for this course, it will be listed on the bookstore website.