Practical Approach to Improving Performance HRM 9013 Workshop Email to a Friend Through our Practical Approach to Improving Performance course, learn to determine the causes of performance problems and develop appropriate solutions. Examine the coaching process, learn how to use mentoring programs, develop effective listening skills and learn how to discipline employees. Recommendation(s) You are best to have excellent English-language skills as well as post-secondary education or related work experience prior to taking this course. Contact Information 416-415-5000, ext. 2163 email@example.com Course Section(s) Available CRN: S82537 Date(s) Day(s) Time Building Room 24 Jun 2017 Sa 9 a.m. – 5 p.m. SJA TBA Hours: 7 Fee: $154 Register Now Some courses require you to purchase a textbook. The cost of the textbook is not included in the course fee unless otherwise indicated. If there is a textbook assigned for this course, it will be listed on the bookstore website.