Office Technology and Procedures BUS 9185 Distance Learning Online OntarioLearn Email to a Friend OntarioLearn description: This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge, which can be valuable in obtaining and retaining careers in today’s fast-changing office environment. Topics covered include Internet research and reporting and e-mail messages; managing time and stress; telecommunications; office reception and customer service; planning meetings and travel arrangements; handling the office mail; and records management. Note(s) Course Delivery Method: This is an online course delivered via OntarioLearn. Teacher support will be available via email, and technical support will be available via phone. Technical/Computer Requirements: Refer to the basic technology requirements for OntarioLearn online courses. Contact Information 416-415-5000, ext. 6543 firstname.lastname@example.org Course Section(s) Available CRN: F10165 Delivery Method: Date(s) 08 Sep 2020 – 15 Dec 2020 Hours: 42 Fee: $399 Note: Registration Deadline: Sep 12 CRN is Closed CRN: F17243 Delivery Method: Date(s) 02 Nov 2020 – 08 Feb 2021 Hours: 42 Fee: $399 Note: Registration Deadline: Nov 6 Register Now CRN: W45159 Delivery Method: Date(s) 12 Jan 2021 – 20 Apr 2021 Hours: 42 Fee: $399 Note: Registration Deadline: Jan 16 Register Now Some courses require you to purchase a textbook. The cost of the textbook is not included in the course fee unless otherwise indicated. If there is a textbook assigned for this course, it will be listed on the bookstore website.