Office Technology and Procedures BUS 9185 Online OntarioLearn Email to a Friend OntarioLearn description: This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge, which can be valuable in obtaining and retaining careers in today’s fast-changing office environment. Topics covered include Internet research and reporting and e-mail messages; managing time and stress; telecommunications; office reception and customer service; planning meetings and travel arrangements; handling the office mail; and records management. Note(s) This is an online course delivered via OntarioLearn. Please ensure you are familiar with the basic technology requirements for OntarioLearn online courses. Teacher support (via email) and technical support (via phone) will be available for this course. Contact Information 416-415-5000, ext. 6543 firstname.lastname@example.org Course Section(s) Available CRN: S82358 Date(s) 09 May 2017 – 15 Aug 2017 Hours: 42 Fee: $366 (includes $45 in [non-refundable] materials [online access]) Note: Registration Deadline: May 13 CRN is Closed CRN: S83806 Date(s) 01 Jun 2017 – 07 Sep 2017 Hours: 42 Fee: $366 (includes $45 in [non-refundable] materials [online access]) Note: Registration Deadline: June 5 CRN is Closed Some courses require you to purchase a textbook. The cost of the textbook is not included in the course fee unless otherwise indicated. If there is a textbook assigned for this course, it will be listed on the bookstore website.