Office Technology and Procedures BUS 9185 Distance Learning Online OntarioLearn Email to a Friend OntarioLearn description: This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge, which can be valuable in obtaining and retaining careers in today’s fast-changing office environment. Topics covered include Internet research and reporting and e-mail messages; managing time and stress; telecommunications; office reception and customer service; planning meetings and travel arrangements; handling the office mail; and records management. Note(s) Course Delivery Method: This is an online course delivered via OntarioLearn. Teacher support will be available via email, and technical support will be available via phone. Technical/Computer Requirements: Refer to the basic technology requirements for OntarioLearn online courses. Contact Information 416-415-5000, ext. 6543 email@example.com Course Section(s) Available CRN: F16181 Date(s) 10 Sep 2019 – 17 Dec 2019 Hours: 42 Fee: $399 Note: Registration Deadline: Sep 14 CRN is Closed CRN: W52029 Date(s) 14 Jan 2020 – 21 Apr 2020 Hours: 42 Fee: $399 Note: Registration Deadline: Jan 18 Register Now CRN: S83131 Date(s) 12 May 2020 – 18 Aug 2020 Hours: 42 Fee: $399 Note: Registration Deadline: May 16 Register Now Some courses require you to purchase a textbook. The cost of the textbook is not included in the course fee unless otherwise indicated. If there is a textbook assigned for this course, it will be listed on the bookstore website.