IT Services and Operations Management COMP 9700 Email to a Friend Companies rely heavily on high-quality and highly stable information technology (IT) services and systems to run their day-to-day business. Our IT Services and Operations Management course comprehensively examines the IT operations components required to meet the business need for reliable, quality IT services. Learn about the challenges of transitioning new services to operations and measures that ensure service quality. Explore risk and information security management. Recommendation(s) You will have the most success in this course if you already have at least two years of related work experience in an IT-related field before you start this course. Contact Information 416-415-5000, ext. 4861 email@example.com Course Section(s) Available CRN: W52743 Date(s) Day(s) Time Building Room 19 Jan 2019 – 02 Mar 2019 Sa 9 a.m. – 4:30 p.m. CLE TBA Hours: 42 Fee: $423 (includes $85 in [non-refundable] materials) Register Now Some courses require you to purchase a textbook. The cost of the textbook is not included in the course fee unless otherwise indicated. If there is a textbook assigned for this course, it will be listed on the bookstore website.