IT Services and Operations Management COMP 9700 Email to a Friend Companies rely heavily on high-quality and highly stable information technology (IT) services and systems to run their day-to-day business. Our IT Services and Operations Management course comprehensively examines the IT operations components required to meet the business need for reliable, quality IT services. Learn about the challenges of transitioning new services to operations and measures that ensure service quality. Explore risk and information security management. Recommendation(s) You will have the most success in this course if you have a basic knowledge of the role and functions of an IT department within an enterprise. Technical IT experience is not required. Contact Information 416-415-5000, ext. 4861 firstname.lastname@example.org Course Section(s) Available CRN: W51981 Date(s) Day(s) Time Building Room 04 Apr 2020 – 23 May 2020 Sa 9 a.m. – 4:30 p.m. CLE TBA Hours: 42 Fee: $394 (includes $85 for non-refundable materials) Register Now Some courses require you to purchase a textbook. The cost of the textbook is not included in the course fee unless otherwise indicated. If there is a textbook assigned for this course, it will be listed on the bookstore website.