Front Office Operations HOST 1095 Email to a Friend Front office and guest services are the focal points of a hotel’s guest experience. Our Front Office Operations course explores the complexities of managing a front office department from financial, procedural and technological perspectives. Use industry software to further understand how to respond to hotel guest needs. Learn to enhance customer experience by providing seamless service delivery. Full-time Equivalent(s) HOSF 1095 Contact Information 416-415-5000, ext. 2517 firstname.lastname@example.org Course Section(s) Available CRN: S83625 Date(s) Day(s) Time Building Room 16 May 2018 – 15 Aug 2018 W 6:15 – 10:15 p.m. SJB TBA Hours: 56 Fee: $449 Register Now Some courses require you to purchase a textbook. The cost of the textbook is not included in the course fee unless otherwise indicated. If there is a textbook assigned for this course, it will be listed on the bookstore website.