Essential Skills for Student Service TETR 9073 Email to a Friend Successful student advisors need to access a wide range of skills in order to support student learning. Our Essential Skills for Student Service course explores essential student advising and support skills through practical topics such as active listening, interviewing, needs diagnosis, oral and written documentation for incident reporting, consultation skills, using social media platforms, teamwork, working with diverse clients, crisis de-escalation and adviser self-care. Prerequisite(s) You must have completed our TETR 9072 Introduction to Student Advising and Support course. (An approved equivalent is also acceptable.) Contact Information 416-415-5000, ext. 2092 email@example.com Course Section(s) Available There are no classes currently scheduled for this course. For more information about future offerings, use the contact information listed above. Some courses require you to purchase a textbook. The cost of the textbook is not included in the course fee unless otherwise indicated. If there is a textbook assigned for this course, it will be listed on the bookstore website.