Essential Skills for Student Service TETR 9073 Email to a Friend Successful student advisors need to access a wide range of skills in order to support student learning. Through our Essential Skills for Student Service course, explore essential student advising and support skills through practical topics such as active listening, interviewing, needs diagnosis, oral and written documentation for incident reporting, consultation skills, using social media platforms, teamwork, working with diverse clients, crisis de-escalation and advisor self-care. Prerequisite(s) You must have completed our TETR 9072 Introduction to Student Advising and Support course or an approved equivalent. Contact Information 416-415-5000, ext. 2092 firstname.lastname@example.org Course Section(s) Available CRN: S82435 Date(s) Day(s) Time Building Room 16 May 2017 – 18 Jul 2017 Tu 6:15 – 9:15 p.m. SJA TBA Hours: 30 Fee: $252 Register Now Some courses require you to purchase a textbook. The cost of the textbook is not included in the course fee unless otherwise indicated. If there is a textbook assigned for this course, it will be listed on the bookstore website.