Customer Service and Ethics BUS 9140 Online OntarioLearn Email to a Friend OntarioLearn description: The subject is designed to focus on dealing with a diverse range of customers. Students will focus on topics pertaining to the achievement of equity in various social and work settings, including, but not limited to, race, gender, ethnicity and social orientations. This course will deal with social and ethical issues of diversity and will identify possible strategies for empowerment in the workplace. Note(s) This is an online course delivered via OntarioLearn. Please ensure you are familiar with the basic technology requirements for OntarioLearn online courses. Teacher support (via email) and technical support (via phone) will be available for this course. Contact Information 416-415-5000, ext. 6543 firstname.lastname@example.org Course Section(s) Available CRN: F16404 Date(s) 12 Sep 2017 – 19 Dec 2017 Hours: 28 Fee: $280 (includes $45 in [non-refundable] materials [online access]) Note: Registration deadline: Sep 16 CRN is Closed CRN: W51867 Date(s) 16 Jan 2018 – 24 Apr 2018 Hours: 28 Fee: $280 (includes $45 in [non-refundable] materials [online access]) Note: Registration deadline: Jan 20 Register Now CRN: S82843 Date(s) 15 May 2018 – 21 Aug 2018 Hours: 28 Fee: $280 (includes $45 in [non-refundable] materials [online access]) Note: Registration deadline: May 19 Register Now Some courses require you to purchase a textbook. The cost of the textbook is not included in the course fee unless otherwise indicated. If there is a textbook assigned for this course, it will be listed on the bookstore website.