Crisis Communication and Information Management EMRG 9021 Email to a Friend Through our Crisis Communication and Information Management course, learn how to develop an emergency communication plan and how to establish systems and processes that enable seamless vertical and horizontal communication. Examine the effects that information management processes, procedures and systems have on crisis decision making. Also check out our online Crisis Communication and Information Management course. Contact Information 416-415-5000, ext. 6651 firstname.lastname@example.org Course Section(s) Available Class dates and registration for the upcoming year (September 2017 to August 2018) will be available on this website in early July 2017. Please visit this page again at that time. Some courses require you to purchase a textbook. The cost of the textbook is not included in the course fee unless otherwise indicated. If there is a textbook assigned for this course, it will be listed on the bookstore website.