Community and Customer Engagement MARK 9051 Email to a Friend Whether you work for a large corporation, a non-profit organization or a small business, you need to know best practices for online engagement with customers and supporters. Our Community and Customer Engagement course shows you how to grow and protect your brand through social media. Learn about e-commerce, customer service, public relations, networking, inbound content marketing, influencer engagement and social media advertising as well as measurement and analytics. Get the tools and strategies you need to grow your own business or embark on a career as a social media manager or community manager. Leave with a portfolio piece you can use for job interviews and personal branding. Also check out our online Community and Customer Engagement course. Recommendation(s) You will have the most success in this course if you have already completed our MARK 9049 Social Media Marketing course or our MARK 9057 Social Media Marketing course before you start this course. Contact Information 416-415-5000, ext. 2163 firstname.lastname@example.org Course Section(s) Available CRN: F15871 Date(s) Day(s) Time Building Room 07 Nov 2019 – 19 Dec 2019 Th 6:15 – 9:15 p.m. SJA TBA Teacher: Claire Kerr Hours: 21 Fee: $187 Register Now Some courses require you to purchase a textbook. The cost of the textbook is not included in the course fee unless otherwise indicated. If there is a textbook assigned for this course, it will be listed on the bookstore website.