• Building and Maintaining Customer Relationships BUS 9118

    Online OntarioLearn

    OntarioLearn description: In this course, students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs, and fostering and environment that encourages customers to return. The course is of interest to anyone who works with customers, either internal or external, on a daily basis.

    Note(s)

    This is an online course delivered via OntarioLearn. Please ensure you are familiar with the basic technology requirements for OntarioLearn online courses. Teacher support (via email) and technical support (via phone) will be available for this course.

    Contact Information

    Some courses require you to purchase a textbook. The cost of the textbook is not included in the course fee unless otherwise indicated. If there is a textbook assigned for this course, it will be listed on the bookstore website.