Skill building for success
Training ignites fire dispatcher’s career
Offering thousands of courses and hundreds of programs,
Continuing Education at George Brown makes it easy to discover
new career opportunities. Last year, the College helped
Colleen Hurtubise pursue her own professional calling.
After completing earlier training in fashion merchandising
and international trade and working at various jobs,
Colleen discovered a job she really liked – fire
station dispatcher. To build on that interest, she turned
to the College’s part-time Emergency
Management certificate program – one
of a small handful of comprehensive postsecondary training
options country-wide offered in this fast-growing field.
This program prepares students to plan for and manage
a variety of natural and manmade disasters.
Colleen has taken three courses so far – Emergency
Management Concepts and Principles; Hazards
and Risk Assessment; and Mitigation,
Preparedness, Response and Recovery – and is currently enrolled in Crisis
Communication and Information Management.
In the first course, Colleen learned how community
resources can be networked to manage local, national
and international emergencies. “I totally
got it, ” says Colleen, 35. “There
was a good mix of theoretical knowledge and practical
exercises where we could practise emergency management
principles.”
What helped the course material stick was being part
of an interactive class environment. “The
fact that almost everyone was working in the field in
some capacity led to some interesting class discussions,” she
says.
Colleen says she’s benefited from learning from
instructors working in areas such as police, fire and
public health. “We were exposed to a lot of
different perspectives based on their different backgrounds.
They really knew what they were talking about,” she
says.
Already, she says, her training has influenced her
current job with Vaughan Fire, which involves dispatching
firefighters within Vaughan and King Township. “The
training helps me look at my job from a different perspective – I
now see it in a bigger picture,” she says.
This fall, Colleen will begin the program’s last
course, Terrorism, and plans to eventually pursue work
as an emergency manager for an Ontario municipality. “I
feel like what I’m learning is what actually happens
in the real world,” she says, “and
I’m sure that’s because real emergency managers
are teaching the courses.”
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