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Student Services

Alumni Relations

  • You are an alumnus of George Brown College if you have completed a full-time or Continuing Education certificate or diploma offered at the College.
  • Products and services offered by Alumni Relations include online access to CareerWise (a career advisement program) and GBCareers; invitations to networking events; E-Connect (a monthly electronic newsletter); and discounts on home/auto insurance, theatre productions, sports events, theme parks and more.
  • Join the alumni community online at the alumni web site to receive free privileges and services and to stay connected with classmates, faculty and friends. Request a George Brown College alumni card for easy access to alumni benefits.
  • The success of the College is enhanced by the relationships it builds with alumni. As an alumnus, you can help by hiring a student for part-time, co-op or full-time employment; donating to student scholarships and bursaries; or advocating for George Brown College.

    St. James campus Alumni Relations Office
    210 King St. E. (SJA), suite 200
    416‑415‑5000, ext. 2797
    alumni@georgebrown.ca

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Bank Machines (ATMs)

  • At both campuses, the bank machines are adjacent to the cafeteria.

    Casa Loma campus bank machine
    160 Kendal Ave. (CLC), second floor

    St. James campus bank machine
    200 King St. E. (SJA), lower level

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Campus Stores

  • Want to find your required textbooks from your home or office computer? Visit the bookstore web site (select Textbooks). You can search by course number or perform a general search.
  • The bookstores both buy and sell used books. They conduct a textbook buyback program on a daily basis. Assuming your book is on a selected list of textbooks in active use in the bookstore, you will be paid up to 50% of the original price.
  • A vendor partner may purchase books that are not in active use in the bookstore (no guarantee) for 10% to 30% of the original price. They do not purchase books for which there is no current demand.
  • Register your books online (select Sell Your Books).
  • Campus bookstores sell more than just textbooks! From chef and culinary supplies and art and graphics supplies to computers, software and school supplies, George Brown College has the products you need to succeed. Check out the bookstore web site for prices.
  • For your convenience, all three stores accept cash, Visa, MasterCard, American Express or debit cards. Personal cheques are not accepted.

    Casa Loma campus bookstore
    160 Kendal Ave. (CLC), second floor
    416‑415‑5000, ext. 4440
    Monday to Thursday, 8:30 am to 7:30 pm
    Friday, 8:30 am to 4:30 pm
    Saturday, 9 am to 2 pm

    St. James campus bookstore
    200 King St. E. (SJA), main floor
    416‑415‑5000, ext. 2722
    Monday to Thursday, 8:30 am to 7:30 pm
    Friday, 8:30 am to 4:30 pm
    Saturday, 9 am to 3 pm

    St. James campus computer store
    200 King St. E. (SJA), main floor
    416‑415‑5000, ext. 2728
    Monday to Thursday, 8:30 am to 7:30 pm
    Friday, 8:30 am to 4:30 pm

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Deaf and Hard-of-Hearing Services

  • Educational support services are available to you if you are a deaf, deafened or hard-of-hearing applicant or student in order to help you access George Brown College courses. Services include sign language interpreting, intervening, computerized note taking, manual note taking, academic advising, certificate and test-taking accommodations and loans of assistive listening devices. These services are free of charge. To register for services, please obtain an intake form.
  • Please notify the Deaf and Hard-of-Hearing Services Office as soon as you have registered in order to ensure that the service(s) you need can be arranged in time for your first class.

    St. James campus Deaf Services Office
    200 King St. E. (SJA), room 173B-A
    416‑415‑5000, ext. 4654 (voice)
    416‑415‑2161 (fax)
    1-877-515-5559 (TTY)
    dkezima@georgebrown.ca

  • TTY payphones are available at both campuses.

    Casa Loma campus TTY payphones
    160 Kendal Ave. (CLC), second floor near elevators

    St. James campus TTY payphones
    200 King St. E. (SJA), lower level near Student Service Centre, main floor near east elevators and fifth floor near centre elevator

    St James campus Hospitality and Culinary Arts TTY payphones
    300 Adelaide St. E. (SJB), basement level close to the stairwell, ground level off the atrium near the washrooms, second floor next to the elevator and third floor next to the elevator

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Disability Services

  • George Brown College provides free services for Continuing Education students who have disabilities. Disability Services can help you if you have learning disabilities, physical disabilities, hearing disabilities, blindness or low vision, a mental illness or psychological disability, a brain or head injury or a medical condition.
  • To request a Disability Services intake package, contact Don Kezima by phone at 416‑415‑5000, ext. 2622, by fax at 416‑415‑2726 or by e-mail at dkezima@georgebrown.ca, or visit a Disability Services office during their hours of operation: Monday to Thursday, 8:30 am to 4:30 pm, or Friday, 8:30 am to 4 pm.

    Casa Loma campus Disability Services Office
    160 Kendal Ave. (CLC), room 317

    St. James campus Disability Services Office
    200 King St. E. (SJA), room 582C

    You can also request a package online or by calling the Contact Centre at 416‑415‑2000, 1-800-265-2002 (long distance) or 1-877-515-5559 (TTY).

  • Once we have received your completed intake form and copies of the required documents, we will be able to help you get access to
    • accommodations for admission assessment and placement testing
    • large-print, electronic or Braille materials
    • digital recorders
    • adaptive technology
    • sign language interpreters
    • computerized and peer notetakers
    • learning strategists
    • accommodations for tests and exams
    • peer tutoring
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Diversity, Equity and Human Rights Services

  • George Brown College is a place of both learning and employment. Everyone at the College has the right to study, learn, teach and work in an environment that is free of harassment. The College does not condone harassment or any other form of discrimination; these are treated as serious offences. Diversity, Equity and Human Rights Services aims to ensure that all students, staff and administration can participate fully in College life without experiencing individual or systemic barriers. This right is supported by the Ontario Human Rights Code and George Brown College’s policy on the Prevention of Discrimination and Harassment. Copies of these documents are available in every campus Library Learning Commons at the College.
  • Diversity, Equity and Human Rights Services provides advice, consultation and education in matters related to
  • The Diversity, Equity and Human Rights Services web site is also updated regularly. You are encouraged to visit the site for resources, links, policies and upcoming events.
  • If you have a concern, need further information or are considering filing a complaint, contact Diversity, Equity and Human Rights Services at 416‑415‑5000, ext. 4609, ext. 4646, ext. 4715 or ext. 6670, or 1-877-515-5559 (TTY).
  • For more information about the Positive Space Campaign, call 416‑415‑5000, ext. 4609.
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Evening Campus Supervisor

  • The Evening Campus Supervisor is a College authority available on-site evenings and weekends to help you with non-academic problems such as finding a classroom, lost articles and College staff names and numbers. Your Evening Campus Supervisor is available Monday to Thursday, 5 to 10 pm, and Saturday mornings, 8 am to 12 noon.

    Casa Loma campus Evening Campus Supervisor
    146 Kendal Ave. (CLE), main floor (main entrance)
    416‑415‑5000, ext. 4527

    St. James campus Evening Campus Supervisor
    200 King St. E. (SJA), room 109
    416‑415‑5000, ext. 2241

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Financial Assistance

  • The Financial Assistance Office administers the following plans:
    • The Ontario Special Bursary Program (OSBP) helps students who are unable to study on a full-time basis and who wish to pursue part-time post-secondary programs or the English as a Second Language Certificate. You may be eligible if you are a Canadian citizen, permanent resident or protected person and are receiving social assistance or are unemployed or have a low family income. OSBP grants cover tuition fees, materials costs and book costs. Eligible courses must be at least four weeks in length, but not every course listed in this course calendar (online or in print) is eligible for OSBP funding. The deadline for applying for the OSBP is 30 days (including the first day of class) after the course start date.
    • Funds are available for select Continuing Education courses for students in financial need through the George Brown College Student Assistance Fund. Available assistance includes funds for tuition. To be considered, you must document financial need. The deadline for applying for the Student Assistance Fund is six weeks before the course start date.

    This information may be subject to change as a result of new government policies.

  • For application forms, visit one of the Financial Assistance Offices, which are located in the Student Service Centres at Casa Loma campus and St. James campus. For more information, call 416‑415‑5000, ext. 2476.
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Fitness Facilities

  • Have some time before class? Visit the campus gyms and fitness centres to enjoy activities ranging from studio cycling and weight training to yoga and badminton. If you are currently registered as a Continuing Education student, you can present your confirmation of registration to get your student fitness card for a small fee.
  • Visit the Athletic and Recreation Department at your campus during their hours of operation: September to April, Monday to Friday, 9:30 am to 6:30 pm (Casa Loma) and 9 am to 9 pm (St. James), or May to August, Monday to Friday, 9 am to 5 pm.

    Casa Loma campus Athletic and Recreation Department
    160 Kendal Ave. (CLC), first floor
    416‑415‑5000, ext. 4714 or ext. 4627

    St. James campus Athletic and Recreation Department
    200 King St. E. (SJA), sixth floor
    416‑415‑5000, ext. 3336

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Food Services

  • Food services at George Brown College are open as listed below but have reduced hours of operation during the summer, intersession weeks and winter break.

    Casa Loma campus cafeteria
    160 Kendal Ave. (CLC), second floor
    Monday to Thursday, 7 am to 8 pm
    Friday, 7 am to 3 pm
    Saturday, 7 am to 2 pm
    Note: The Student Association lounge (142 Kendal Ave.) is open, Monday to Friday, until 8 pm.

    Casa Loma campus Tim Hortons
    160 Kendal Ave. (CLC), second floor
    Monday to Thursday, 7 am to 8:30 pm
    Friday, 7 am to 3 pm

    St. James campus cafeteria
    200 King St. E. (SJA), lower level
    Monday to Thursday, 8 am to 7:30 pm
    Friday, 8 am to 3 pm
    Note: The Student Association lounge (room 147) is open, Monday to Thursday, until 8 pm.

    St. James campus Tim Hortons
    200 King St. E. (SJA), main floor
    Monday to Thursday, 7 am to 7 pm
    Friday, 7 am to 3 pm
    Saturday, 8 am to 1 pm

    St. James campus City Café
    300 Adelaide St. E. (SJB), second floor
    Monday to Thursday, 7 am to 7 pm
    Friday, 7 am to 2 pm

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GBCareers

  • The right job is closer than you think. You can take advantage of GBCareers — the College's online job posting site — if you are currently enrolled in a Continuing Education course or if you have completed one of the College's certificates or diplomas.
  • Visit the GBCareers web site to
    • search job postings and apply for positions online
    • receive e-mail alerts about relevant job postings
    • manage your resumé and cover letter
    • access additional career-related resources
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General English/Math Assessments

  • You must have completed a General English Assessment (or have an approved equivalent) before you register in the following courses:

    The General English Assessment is a tool to measure your reading and writing skills. Your assessment results will direct you to the English course that is most suitable for you. The assessment consists of two parts: an opinion essay (three to five paragraphs long) and a multiple-choice reading comprehension assessment. The essay may be handwritten or typed on the computer; the multiple-choice test must be done on the computer. The assessment will take at least two hours to complete. To prepare for the General English Assessment, visit the Assessment Centre web site.

  • You must have completed a General Math Assessment (or have an approved equivalent) before you register in the following courses:

    The General Math Assessment is a tool to measure your math skills. Your assessment results will direct you to the math course that is most suitable for you. The assessment consists of a multiple-choice math test done on the computer. To prepare
    for the General Math Assessment, visit the Assessment Centre web site.

  • You can book your assessment through the automated telephone booking system at 416‑415‑2005 using your student ID number. If you have not received a student ID number, visit a Student Service Centre.
  • If you have a physical, emotional or learning disability, you may request special accommodation for your assessment. Call the Disability Services Office at 416‑415‑5000, ext. 2622, to make an appointment to have an accommodation profile created. Once you have an accommodation profile, you may book your assessment by calling 416‑415‑5000, ext. 2624. The College requires seven days' notice to arrange your accommodation.
  • You will complete your assessment at an on-campus Assessment Centre. The primary location is the Assessment Centre at Casa Loma campus. Limited seating (at select times only) is available at the St. James campus Assessment Centre. The location of your assessment will be provided to you when you call the automated telephone booking system. To complete your assessment, you must bring a current photo ID (e.g., driver's licence), a pen, a pencil and the assessment fee ($37.50 for the General English Assessment and $32.50 for the General Math Assessment). Assessment fees are payable by cash, debit, money order, Visa or MasterCard. Personal cheques are not accepted.

    Casa Loma campus Assessment Centre
    160 Kendal Ave. (CLC), room 343

    St. James campus Assessment Centre
    200 King St. E. (SJA), room 275

  • You will get the results immediately. As soon as you complete the assessment, you will meet with the Assessment Advisor to discuss your English or math course placement. The Advisor will give you a letter indicating the English or math course in which you are permitted to enrol. You must successfully complete that course before registering in the next level. (Please note that, in peak periods, personal interviews may not be possible; results would then be mailed.) Provide a copy of your assessment results when you register for your course and bring a copy to the first class.
  • If you have any questions or concerns, call the Assessment Advisor at 416‑415‑5000, ext. 4992.
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Library Learning Commons

  • The Library Learning Commons (LLC) offers you a wide variety of resources and services that can enhance your academic success at George Brown College. Visit the LLC for assignment help, research assistance, learning and study spaces, accessible services, open access computers and technical support.

    Casa Loma campus Library Learning Commons
    160 Kendal Ave. (CLC), room 330
    416‑415‑5000, ext. 4634 (library)
    416‑415‑5000, ext. 4459 (open access computing)

    Casa Loma campus ESL Learning Resource Centre
    1 Dartnell Ave. (CLD), room 121
    416‑415‑5000, ext. 4950

    St. James campus Library Learning Commons
    200 King St., E. (SJA), room 121
    416‑415‑5000, ext. 2173

    St. James campus Hospitality and Culinary Arts e-Library
    300 Adelaide St. E. (SJB), room 111
    416‑415‑5000, ext. 6179

  • The LLC offers a variety of facilities and technical services, including adaptive technology, group study rooms, open access computers, laptops, photo ID, printing/copying, study areas and Wi-Fi. The LLC at each campus also has the hardware and software specific to the courses taught at that campus.
  • The LLC also offers access to a variety of resources to support learning, research and studying, including articles, databases, books/e-books, course reserves, journals, captioned online videos, captioned DVDs, research guides and tutorials.
  • For more infomation, visit the Library Learning Commons web page.
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Photocopying

  • Coin-operated photocopiers are available in the Library Learning Commons (LLC) at either St. James campus or Casa Loma campus. Change for bills is available at the LLC counter. You also have the convenient option of purchasing a student photo ID card there, which can be used as a print/photocopy card.
  • George Brown College's on-site print shop, Grenville Print Centre, offers full-service or self-serve photocopying.

    Casa Loma campusGrenville Print Centre
    160 Kendal Ave. (CLC), second floor, room C210
    Monday to Friday, 8 am to 4 pm
    416‑415‑5000, ext. 2007
    copycasaloma@georgebrown.ca

    St. James campus Grenville Print Centre
    200 King St. E. (SJA), lower level, room 114
    Monday to Thursday, 7:45 am to 7 pm
    Friday, 7:45 am to 5 pm
    416‑415‑5000, ext. 4220
    inplexprintshop@georgebrown.ca

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Safety Tips for Those Attending Evening Classes/Events

  • Use the Safe Walk program.
  • Report anything or anyone suspicious on campus to a staff member or security guard.
  • If you must walk alone, be alert at all times.
  • Let a friend or family member know where you are going and when you expect to return.
  • Make a habit of frequent, regular check-ins.
  • Park in well-lit areas or have a friend or classmate accompany you to your car. Offer to drive people back to their cars.
  • On the bus or streetcar, sit near the driver. The TTC Request Stop program allows women travelling alone on buses between 9 pm and 5 am to ask the driver to let them off between stops.
  • On the subway, sit in the first car or the car with the amber light on the outside, which are staffed by TTC personnel.
  • On the GO train, sit in the car with the amber light, which has an attendant.
  • On all public transit, be alert for people watching you or following you.
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Safe Walk Program

  • The Safe Walk program is a joint initiative between the Student Association and George Brown College. Safe walkers work in co-ed pairs to escort George Brown College students, staff and the community to local parking lots or TTC stops. All safe walkers are students who have been trained in emergency first aid and CPR.
  • The service is available Monday to Thursday, 6:30 to 11:15 pm, and Friday, 6:30 to 10:30 pm, from the first week of school in September through to April, with the exception of winter break and other days the College is closed.
  • Three teams work at the St. James campus: one team is stationed at the welcome desk at 200 King St. E. (SJA); one team is stationed at the welcome desk at 300 Adelaide St. E. (SJB); one team is stationed in the lobby at 230 Richmond St. E. (SJE). One team works at the Casa Loma campus: they are stationed at the welcome desk at 146 Kendal Ave. (CLE).
  • To contact Safe Walk or for more information (including employment opportunities), call 416‑415‑5000, ext. 6395 (day) or ext. 6369 (evening), or e-mail fperry@georgebrown.ca.
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Student Account

  • George Brown College's online student information system – your student account – helps you answer some of your questions without having to phone or visit the College. You may use a computer to view and print (and, in certain instances, update) the information contained within your student account.
  • To access your student account, visit the Continuing Education home page and select Student Account. Please note that your student account works best with Internet Explorer.
  • Using your student ID number and password to log on, you can
    • view and update your mailing address, phone number(s) and e-mail address
    • confirm your registration(s)
    • view your final grades
    • print your unofficial transcript (final grades)
    • view any holds on your record (for overdue fees, etc.) that may prevent registration activity
    • print your T2202A tax form
  • Unofficial transcripts are for your information only. If you require an official transcript, see Transcripts.
  • Name changes cannot be done directly in your student account. An official document (such as a birth certificate, a marriage certificate or an affidavit from a notary public) must be presented in person at a Student Service Centre as proof.
  • If you have problems accessing or using your student account, you can call the Contact Centre at 416‑415‑2000, 1-800-265-2002 (long distance) or 1-877-515-5559 (TTY) during their hours of operation: Monday to Thursday, 8 am to 6:30 pm, or Friday, 8 am to 4:30 pm.
  • For more information on what to do if you forget your password, see Passwords.

Your student ID number and password are your personal identifiers while at George Brown College. These numbers allow you to update confidential information about yourself (such as your address or other contact information) and to access your grades. Please maintain the confidentiality of your student ID number and password so that only you can access this information.

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Student Service Centre

  • In order to better support you in your academic endeavours, the College has centralized the main student service functions in one convenient location. The Student Service Centre can help you with
    • address changes
    • bursaries
    • College policies and procedures
    • dropping/adding courses
    • fee payments
    • financial assistance inquiries
    • official transcripts (ordering and picking up)
    • registering for certificates and courses
    • registration inquiries
    • validating forms
  • The Student Service Centre can also help you with referrals to
  • Visit the Student Service Centre at your campus during their hours of operation: Monday to Thursday, 8:30 am to 7 pm, or Friday, 8:30 am to 5 pm. However, please note that the College reserves the right to close early during the first week of each term if the volume of students deems it necessary.

    Casa Loma campus Student Service Centre
    160 Kendal Ave. (CLC), third floor, room 317

    St. James campus Student Service Centre
    200 King St. E. (SJA), lower level

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