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Administrative Policies

Administrative Fees

* Personal cheques are not accepted for replacement certificates/diplomas or transcripts.

Cancellations/Changes Policy

  • You should attend your first class as scheduled unless you hear otherwise. You can also confirm that your course will begin as scheduled by checking the web page for your specific course.

  • George Brown College reserves the right to cancel or suspend courses, change start/end dates, change start/end times, combine classes, change instructors or limit enrolment. Course calendar accuracy may be affected as a result. However, the College makes every effort to ensure the classes listed in the course calendar online and in print are provided as scheduled.

  • Every effort is made to make the decision to cancel a course no later than two business days prior to the course start date.

  • Every effort is made to notify you of any cancellations or changes no later than one business day prior to the course start date. Please try to register no later than five business days prior to the course start date to ensure that there is adequate time for us to notify you of any cancellations or changes.

  • Be sure to include your home and business telephone numbers and your e-mail address on your registration form so that you can be reached in the event of any cancellations or changes.

  • In the case of a cancellation, any fees paid will be refunded by cheque (see the Refund Policy). If you would prefer, you may apply your fees to another course registration (see the Transfer Policy). There is no administrative fee to transfer from a cancelled course to an active course.

Changes cannot be made to the printed course calendar after publication. Visit the online version of the course calendar for access to the most up-to-date information.

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Transfer Policy

  • Transfers are considered a withdrawal from the first course and a registration in the second. Full fees apply for the second course chosen. All requests to transfer must be made in writing and must be accompanied by a new registration form and the payment of any difference in cost between the courses. Original payments are credited to the new course, and any overpayment is refunded by cheque.

  • A request for a course transfer is considered only if it is made before the third scheduled class of the course out of which you wish to transfer and if space is available in the course into which you wish to transfer.

  • A $20 administrative fee is charged for each transfer. (There is no administrative fee to transfer from a cancelled course to an active course.)

  • You cannot transfer on the web.

  • There are no transfers allowed on one-day courses or courses of 12 hours or fewer unless a written request to withdraw is received by the Student Service Centre ten days before the start of the course.
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Withdrawal Policy

  • If you stop attending your class without officially withdrawing, you will receive a failing grade that will be recorded on your grade report, and you will not receive a refund of fees.

  • To withdraw from a course without academic penalty (i.e., a failing grade), you must withdraw officially before 60% of the scheduled classes/meetings are held. To withdraw officially, you must e-mail your request to withdraw to cereg@georgebrown.ca. Please include your name, your student ID number, the CRN (Course Registration Number) and the reason for withdrawal. Alternatively, you can withdraw in person at any Student Service Centre.

  • You cannot withdraw on the web.

  • For details on the refunds/fees involved with withdrawing, see the Refund Policy.
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Refund Policy

  • If your course has been cancelled, you will receive a full refund.

  • If you are withdrawing from a course, you must withdraw officially (see Withdrawal Policy). If you withdraw prior to the day of the first scheduled class, you will receive the full refund less a $20 administrative fee. If you withdraw up to ten business days (including the first scheduled day of class) after the course start date, you will receive the full refund less 50% of the materials fee and a $20 administrative fee. If you withdraw later than ten business days (including the first scheduled day of class) from the course start date, you will not receive a refund.

  • Refunds are not given for one-day courses or courses of 12 hours or fewer unless you withdraw officially ten business days before the start of the course (see Withdrawal Policy).

  • Refunds are not given on materials for CD-ROM/DVD distance education courses.

  • Refunds are made by cheque only, regardless of your method of payment. Please allow four weeks for processing and mail delivery of refund cheques.
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Course Exemptions

You may be exempted from a specific course in a certificate or diploma program if you have completed an equivalent course at another accredited post-secondary educational institution. To apply for a course exemption, follow these steps:

1. Ensure that the course for which you wish to get credit meets the requirements of the program/department. Requirements vary according to the program/department. For more details about requirements and for contact information, see step 5.

2. You must apply for a course exemption in writing. Complete an Application for Course Exemption, which is available at the Student Service Centres and online. Alternatively, you can provide a letter/e-mail that includes your student ID number; your date of birth; your full name and address; your home and business phone numbers; your main e-mail address; the name of the program you are pursuing; the course code, name and CRN of the course from which you wish to be exempted; details about the equivalent course you completed; and your signature.

3. Attach a copy of the transcript and/or grade report for the equivalent course you have taken.

4. Attach a copy of the course outline for the equivalent course. (Course outlines include details about course content, course outcomes and credit hours.)

5. Submit your application (with supporting documents) to the department responsible for your program. Contact information and requirement details are provided as follows:


Note: Allow six to eight weeks for your application to be processed.
If your exemption is granted, your grade in the exempted course will be EX, and the course will be excluded from your GPA calculation.

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Prior Learning Assessment and Recognition (PLAR)

Prior Learning Assessment and Recognition (PLAR) gives you the chance to obtain credit for one or more courses in a certificate or diploma program by demonstrating that you have acquired the necessary skills and knowledge through your work experience or related volunteer work. Please note that some programs may also require you to complete a challenge exam and that not every course qualifies for PLAR. To apply for PLAR, you must be at least 19 years old or have an Ontario Secondary School Diploma (OSSD). To request PLAR, follow these steps:

1. You must apply for PLAR in writing. Complete an Application for Prior Learning Assessment and Recognition (PLAR), which is available at the Student Service Centres and online. Alternatively, you can provide a letter/e-mail that includes your student ID number; your date of birth; your full name and address; your home and business phone numbers; your main e-mail address; the course code, name and CRN of the course(s) from which you wish to be exempted; and your signature.

2. Attach your letter(s) of reference/portfolio.

3. Attach the processing fee. (There is an administrative fee per course for processing your request. The amount for the 2009-10 academic year is $96 per course.) Please note that PLAR is not eligible for the employee discount.

4. Submit your request (with supporting documents) to the department responsible for your program. Contact information is provided as follows:

 

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Certificate Requirements

  • Certificate requirements may vary. Consult the program/department co-ordinator concerning minimum grade requirements per course, the minimum overall grade average requirement or the minimum number of George Brown College courses required for certificate completion. The phone numbers and e-mail addresses of the program/department co-ordinators are listed in the certificate description, in the directory at the back of the printed calendar and online.

  • Generally, you are required to complete certificate requirements within three years. However, this can vary, so please check with the program/department co-ordinator about the requirements for your certificate.

 

Certificate Requests

It is your responsibility to request a certificate from the program/department co-ordinator once you have completed all the program requirements. To request a certificate, follow these steps:

1. Before you request a certificate, you must have already applied and received permission for any course exemptions or PLAR credits. In addition, you must ensure that you have completed at least 50% of the required courses (or the percentage noted in the certificate description) at George Brown College.

2. You must request a certificate in writing. Complete a Certificate Request, which is available at the Student Service Centres and online. Alternatively, you can provide a letter/e-mail that includes your student ID Number, your date of birth, your full name and address, your home and business phone numbers, your main e-mail address, the name of the certificate you completed and your signature.

3. Submit your request to the department responsible for your program. Contact information is provided as follows:

Note: Allow six to eight weeks for your application to be processed.

The co-ordinator will check your student records to ensure you have met the certificate requirements. If you have met all of the requirements, your certificate will be mailed to you within six weeks of you submitting your request. If there are issues with your request, you will be contacted by phone or e-mail.

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Replacement Certificates and Diplomas

  • If it is lost, stolen or destroyed, the College will replace your certificate or diploma for an administrative fee of $40. (Personal cheques are not accepted.) Multiple copies of credentials will not be provided.

  • You must request a replacement certificate or diploma in writing. Complete a Credential Replacement Request, which is available online. Alternatively, you can provide a letter that includes the reason for the request, your full name (as it was while you were at George Brown College), your student ID number, the years you attended, your home and business telephone numbers, the address to which you would like the document issued and your signature as well as your payment.

  • You can mail your request to this address:
      Academic Records
      George Brown College
      P.O. Box 1015, Station B
      Toronto, Ontario
      M5T 2T9
  • Alternatively, you can fax your request to 416-415-4289. In this case, you can only pay the administrative fees by VISA, MasterCard or American Express. You must provide the credit card number, the card type (e.g., VISA), the expiry date and your signature on the fax.

  • Alternatively, you can bring your request in person to a Student Service Centre.

Note: Allow three weeks to your request to be processed.

Tax Receipt

  • The Revenue Canada certificate for income tax purposes (Form T2202A) is your official income tax receipt. T2202A forms are available online in mid-February of every year for all courses taken during the preceding calendar year. In accordance with Revenue Canada regulations, T2202A forms are only issued for tuition fees totalling $100 or more. Materials and administrative fees are not eligible for tax deduction.

  • T2202A forms are only available online from STU-VIEW, the online student information system.

  • If you need to request a T2202A form for a past year that is not available online, call 416-415-5000, ext. 4493. Please note that a $20 administrative fee will apply.

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Transcripts

  • A transcript is a complete record of the grades you earned while attending George Brown College. The College will provide copies of your transcript for an administrative fee of $10 per copy (effective January 4, 2010). Personal cheques are not accepted.

  • You must request transcripts in writing. Complete a Transcript Request, which is available from the Student Service Centres or online. Alternatively, you can provide a letter that includes your full name (as it was while you were at George Brown College), your student ID number, the years you attended, your home and business telephone numbers, your e-mail address, the number of copies required, the address to which you would like the document issued and your signature as well as your payment.

  • You can mail your request to this address:
      Academic Records
      George Brown College
      P.O. Box 1015, Station B
      Toronto, Ontario
      M5T 2T9
  • Alternatively, you can fax your request to 416-415-4289. In this case, you can only pay the administrative fee by VISA, MasterCard or American Express. You must provide the credit card number, the card type (e.g., VISA), the expiry date and your signature on the fax.

  • Alternatively, if you attended George Brown College after May 1995, you can obtain your transcript in person from a Student Service Centre. Please ensure that you bring proper photo identification (e.g., driver’s licence). Transcripts from prior to May 1995 can only be mailed.

  • If you need a transcript sent to an Ontario post-secondary institution, the College can send it electronically. Please make your request using the Ontario College Application System (OCAS) or the Ontario Universities Application Centre (OUAC).
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